Hello!!
We are truly committed to excellence and value your feedback. I encourage and openly invite all of our valued customers to take our survey found at the bottom of our shopping receipts.
After long debate i called manger and he came and check it and issued me refund with store credit in 2 min..
Rich Dziedzic
Poor customer service. They constantly hangup your phone call if they think that you are a trouble. The delivery is also a mess, some product (2 blind shades) can even be broken. Good thing is that they agree to order the two again. However, 2 weeks later, when they arrive, one of the shade has the width and height in wrong order. Now, we have to wait 2 weeks again.
Crazy Stafff
Best Regards
Very bad customer service. I took a rose plant for return without receipt and there are two people who argued with me for about 15 min that they won't take it back without receipt even though i asked for store credit. Where lowes promote and promise that with in year, if plant died full refund will be given. I went to return the plant based on this promise as i bought and told by lowes team at the time of purchase.
My name is Rich Dziedzic, Store Manager with Union City Lowe's. My staff and I are committed to providing a positive shopping experience to all of our valued customers!
Never Stop Improving!!!
I always enjoy going to Lowes. The cleanliness and the knowledgeable employees are the reason I choose Lowes over competitors. My visit today was not my usual experience. The appliance department was overwhelmed, with only 2 employees the demand for their time was unreasonably long. I'm sure you lost sales on big ticket items because I was interested in buying a Samsung dryer to match my Samsung washer. The other departments seem Un willing to assist even answer questions.
Union City Lowes.
You can ask for me directly by name in the store and I would be happy to hear about your experience.
On-line items were shown for that store and what isle I could find it but when I got there, The items were not available .a wasted drive.
Lowe S Home Improvement is a US Hardware Store based in Union City, California. Lowe S Home Improvement is located at 32040 Union Landing Blvd, Union City, CA 94587, USA.
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